Have you looked under the hood of your Enterprise Resource Planning (ERP) system lately? Is it doing everything you need it to do? Everything it should do? Does it fall short, and if so, what does that cost your business—in hard dollars, lost productivity and lost opportunities? Does it have the built-in capability to do things you may not know it can do—but if you did, you’d want those, too?
Too many businesses utilize ERP systems that are outdated, not functioning optimally, or not configured to their specialized needs. Before we talk ERP in earnest, let’s step back for a moment and consider what ERP is, what it does, and what it should do for your business.