
April 2019
To optimize revenue cycle management, medical practices must make a conscious effort to reduce the amount of claim denials they receive. Denials are often caused by minor billing errors. According to the Academy of Family Physicians (AAFP), the ideal medical denial benchmark should be around 2 percent, but in reality, most practices are in the 5-10 percent range. Over time, this level of claim denials could have a major impact on a practice’s revenue, resulting in costly penalties, lost revenue and delayed payments.